261 North Main Street
P.O. Box 187
Dousman, WI 53118

Phone: (262) 965-3662
Fax: (262) 965-3627
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Insurance Information


My insurance plan has something called a "usual and customary" fee. What is this and how is it determined?


“Usual and customary” is the term used by insurance companies to describe the amount they are willing to pay for a particular dental procedure. There is no standard fee or accepted method for determining “usual and customary” and “usual and customary” has no relationship to the fee we charge. The administrator of each dental benefit plan determines the fees that the plan will pay, often based on many factors including region of the country, number of procedures performed and cost of living.